Elicits requirements using interviews, document analysis, requirement workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis and workflow analysis.
Plans, designs and recommends business processes to improve and support business activities.
Assists in the development of test plans/test scenarios and provide support during business application testing to verify requirements and business needs are fully implemented.
Interprets stakeholder business needs and translates them into application (functional and non-functional) and operational requirements that improves the organizations operating efficiencies and costs.
Actively participate and support the delivery of business capabilities within an Agile framework (such as documenting or helping document user stories, acceptance criteria, root cause analysis, and provide effort estimates).
Partners with stakeholders to gather and document requirements and explore potential solutions in collaboration with Developers and QA team members can offer workarounds where determined.
Tracks outstanding issues, effort estimates, implementation timelines and works with project delivery managers and release management team to plan implementation target dates.
Interacts professionally and carries a positive attitude with a diverse group of executives, managers, subject matter experts, end-users and agents.
Contributes to the overall growth and maturity of the Business Analysis function within the IT organization by engaging in collaborative and constructive discussions
QUALIFICATIONS:
Education: Bachelor’s Degree or equivalent combination of education and experience.
Experience: Experience in Property and Casualty Insurance experience required.
Knowledge:
Experience in rating is required
Experience in technical, functional, business and process documentation required.
Advanced user Microsoft Excel, Microsoft Word, Microsoft PowerPoint.
Experience with system/process implementations.
Ability to document and communicate requirements
Experience with performing and working with QA.
Experience with insurance policy administration systems / P&C Insurance experience.
Collaborate directly with business stakeholders and external vendor partners.
Technical experience in communicating with scrum teams