Work in implementation teams on customer engagement projects as a Lead Commercial Business Analyst
Work with Model N s product management teams to understand current and future releases of the application suite
Communicate customer requirements effectively with product management and engineering teams
Act as project business analyst subject matter expert
Lead customers and partners through the definition and design phases of an implementation process, including analyzing current business processes, documenting configuration and extension requirements for the application as well as data and integration requirements, and produce functional requirement documents
Conduct gap analysis between system functionality and customer requirements
Train customers on application functionality
Identify business and technical issues throughout the project that could impact requirements, scope, or schedule and work with the project manager to identify potential solutions
Work with the technical team members during the construction and test phases of the project to clarify issues, manage and document changes when needed, and drive the functional testing by the customer business resources
Travel and on-site presence at customer sites are typically required
Requirements
5+ years of experience in related field
Bachelor s degree in Computer Science, Information Technology or related field (Masters / MBA a plus)
Thorough knowledge of the software development life cycle and process improvement methodologies, including iterative development practices
Commitment to requirements management practices with the ability to control project scope
Excellent oral and written skills for use in writing detailed business requirements and presenting solutions to other team members and Model N personnel
Experience with enterprise software implementations either with an enterprise software company or a systems integrator or consulting organization
Experience with business process modeling and process improvement
Excellent analytical skills and the ability to apply processes and methodologies
Understanding of web technologies. Knowledge of Oracle, web application servers, and Java/J2EE is a plus
Experience in the pharmaceutical and/or medical device industry is a major plus
Must be able to rapidly learn and take advantage of new concepts, business models, and technologies
Must be a self-starter, comfortable working in a fast-paced environment