• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 5th Aug 2022

As a Systems Analyst provides support, performs a complete range of information system analyst assignments including, but not limited to, designing, testing, and implementing computer systems and applications for  contact center (Siebel, Genysis, and IVR)  and client wide enterprise support (Datacap, Tidal, FileNet, Open Text, MiLogin, Site Core and SharePoint).  This individual will be looked upon to provide technical support to other team members and evaluate new development tools and agency systems. 

Responsibilities:

Evaluate, document, and inform management and supported client agency of impact and risks, including disaster recovery planning, to existing IT solutions due to proposed legislation, enhancement requests, or changes in governmental processes or procedures. 

Actively participate in the development and implementation of assigned client agency’s IT strategic direction/plan. 

Mentors other staff to resolve client agency IT issues. 

Ability to follow and implement the SUITE process of documentation

Required Skills:

Ability to lead meetings, Clear Communication, Follow-up, Sharepoint administration, understands web programming, able to write detailed requirements, test plans, user guides, other documentation, etc., has experience and knowledge of project/work estimation and able to provide estimates for when their part of the work will be done., knows data capture software.

Thanks & Regards