- Provide business analysis expertise in support of our Infor M3 ERP project
- Be a key member of an Agile project team collaborating across various business and IT technical teams ensuring that deliverables are aligned to prioritized requirements and business needs
- Challenge the business assumptions so that requirements and delivered solutions meet current/future needs
- Make recommendations and proposals for implementation of business process and customer experience
- Work closely with the Project Management team to highlight issues, risks, and support delivering to the project deadlines, achieving an appropriate balance between time, quality, and cost
- Building strong relationships with key stakeholders across Technology, Business customers, and Software partners to ensure that we are supporting the projects and business goals
- Gather requirements and collaborate with functional team on design of integrations, reports, and data conversion.
- Collect and analyze business functional requirements to produce design documents, functional specifications, and business process maps to facilitate project scoping and initiation.
- Collaborate with Product Owner, Business Process owners and other key stakeholders on the agile team in the creation and maintenance of the “lean spec” for all integrations, legacy Guardian system and Infor systems.
- Liaise with Data Management Office to ensure adherence to MDM and analytics strategies.
- Collaborate with QA and other team members to support solution and integration testing.
- Facilitate and document reported defects and maintain solution status.
- Review existing business processes to determine where automation / improvements will drive efficiency. Recommend uses of software functionality, design solutions.
- Collaborate with the rest of the IT members to identify appropriate internal or external solutions.
Qualifications and Education
- Bachelor’s degree from a regionally accredited four-year college or university in Business, Computer Science, closely related field, or equivalent work experience.
- 2-5 years of experience in IT roles, preferably with an emphasis in supporting an ERP system
- Leadership Skills – Strong written, verbal communication and presentation skills; ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and establishes understanding for technical and non-technical audiences
- Demonstrated high learning agility with strong analytical, problem-solving, decision-making, and communication skills
- Ability to be respectful, approachable and team oriented while building strong working relationships and a positive work environment
- Self-motivated with strong sense of accountability, initiative, and the ability to work collaboratively or independently to accomplish results that meet the business priorities
- Previous experience in business process mapping, defining system requirements and test scenarios.
- Specific skills include facilitating change, driving operational excellence, and striving for continuous improvement
- Strong hands-on experience with Microsoft Office tools (Word, Excel, PowerPoint etc.)
Preferred Experience
- General knowledge of end-to-end Enterprise Resource Planning (ERP) systems/processes
- Master data management and master data governance experience preferred
- Experience with Azure DevOps (ADO)
- Experience working in Agile based methodologies (SCRUM, Kanban)
- Broad general IT skills and knowledge (productivity tools, SDLC tools, general industry knowledge)