Required Skills

FAQs SaaS

Work Authorization

  • US Citizen

  • Green Card

  • EAD (OPT/CPT/GC/H4)

  • H1B Work Permit

Preferred Employment

  • Corp-Corp

Employment Type

  • Consulting/Contract

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 5th Aug 2022

JOB DETAIL

Ideal candidate will join a Global HR Services Team working in a highly visible and exciting role as a Business Analyst.  Candidate will connect to cross-functional partners at local, regional, and global levels, working closely with Product and Project Owners to identify, document, propose, and implement enhancements to existing product and service offerings.

Job Description:
• Gather requirements and provide data analysis in support of existing products
• Document business processes and serve as a reference for daily product support
• Track metrics and build reports to measure progress against targets
• Maintain issue log and end-user documentation (FAQs)
• Explain how requirements may be implemented; drive and improve user experience
• Collaborate with key stakeholders to improve product delivery efficiency
• Forecast and assess strategic outlooks to build portfolio standardization 

Candidate Profile:
• A bachelor's degree or equivalent experience
• A minimum of 3 years professional experience
•  Knowledge of Software as a Service (SaaS) business processes and best practices
• Strong Microsoft skill set, specifically Excel and Visio
• Experience gathering requirements and collaborating on a product vision
• Familiarity with Tableau and ability to turn analysis into data-driven recommendations
• Thorough understanding of business processes and product delivery
• Experience working with Agile Project and Product teams
• Excellent communication and relationship management skills
• Ability to problem solve and deliver in a fast-paced environment

I am looking forward to hearing from you soon.

Company Information