- Salary Target after conversion: $100K – Please cover this with them.
- Location: Prefer Hybrid with as much time onsite in CR as possible, but open to remote in the Midwest to come on-site at least Quarterly
CompanyInfo:
Over the next five years, CRST International, Inc. will be implementingsignificant enterprise wide system and software upgrades. In support of thisproject, and of future needs, we are expanding our personnel and adding newpositions within our Information Technology team, located in either CedarRapids, IA, Atlanta, GA, or Ft. Wayne, IN. We are seeking new IT skills andresources in the areas of business process analyst, 3rd party softwareadministration and software development. It is an exciting time to join anorganization that is investing heavily into the future, come and be a part ofsomething big!
Role Summary:
A business process is a set of logically related tasks performedto achieve a defined business outcome. Business process reengineering(BPR) is the practice of rethinking and redesigning the way work is done(business processes) to improve service delivery and/or reducecosts. The Business Process Analyst will work on a project team todecompose and document current business processes for the financial areas ofour business. They will evaluate the effectiveness and necessity of thoseprocesses, and define a new set of processes to deliver the required businessoutcomes using updated business systems. This work depends uponunderstanding the processes, their purpose, and the software tools used toimplement the process. This position is the subject matter expert onbusiness processes and their implementation of them in 3rd party IT solutions at CRST.
Role Responsibilities:
- Collaborate with business unit subject matter experts to define business processes and process flows. Gather information by interviewing people who perform the business processes, customers, vendors and others involved in the process
- Analysis, design, and optimization (re-engineering) of workflows and business processes within an organization's core business processes with the aim of achieving dramatic improvements in critical performance measures, such as cost, quality, service, and speed to market
- Design and optimization of workflows and business processes to translate into business requirements for software projects
- Re-structuring and streamlining activities, removal of non-value added tasks
- Create and document software requirements for enhancements to support business process enhancements
- Determine, implement, and evaluate business metrics and performance of business processes
- Establish customer relationship boards to create, monitor, and prioritize continuous process improvement plans for a particular domain
- Software quality assurance, test coordination, and test execution
Role Qualifications:
- Minimum of 3-5 years of experience of business process analysis for IT projects, preferably aligned to the financial areas of a business
- Critical/structured thinking and problem-solving skills
- Creativity
- Proficient in the use of analytic tools such as data gathering and analysis, spreadsheets, flow-charting and process diagramming
- Active listening skills
- Quality assurance testing
- Excellent written and verbal communication, particularly interviewing and investigating skills
- Bachelor’s Degree in a business or technology discipline or equivalent professional experience
- Proven working experience in BPR project initiatives
- Experience in Organizational Change Management
- IT systems design
- Trucking / transportation IT experience
- Lean/Six Sigma certifications a plus