- 8+ years of solid experience working in Pega Architecture
- 15+ years of leadership experience in Technology, Operations and/or Finance
- 2+ years of Program Management experience
- Experience with transformation strategy, approach, and planning.
- Excellent interpersonal, collaboration and team building skills
- Excellent relationship management skills
- Excellent problem analysis and trouble shooting skills
- Excellent communication skills (written and verbal) - ability to express ideas, thoughts and information so that it can be understood by various audiences and meets the customers' needs
- Strong organizational and time management skills
- Multi-tasker full of great energy and attitude to work in a fast-paced, dynamic team environment
- University or college degree or equivalent experience
- Prior experience managing director-level direct/indirect reports in a cross matrixed or virtual environment
Qualifications (heading) / Comptences (titre)
- 8+ years of solid experience working in Pega Architecture
- 15+ years of leadership experience in Technology, Operations and/or Finance
- 2+ years of Program Management experience
Responsibilities (heading) / Responsabilits (titre)
- Provide thought leadership and work closely with fellow team members and across business and technical project dimensions, solving enterprise-wide complex business requirements and make informed decisions.
- Demonstrate forward thinking around where the business is going and how technology can support these efforts. Integrate new teams into the Pega framework with attention to sharing and re-use.
- Participate in the development of an ECM roadmap that prioritizes and sequences the many Canadian business unit teams that will migrate onto Pega.
- Build trust relationships with senior level technical and business teams and communicate at all levels of the organizations enterprise.
- Develop deep knowledge of the capabilities of the Pega Platform and Pega Strategic Applications and champion their use to maximize speed & efficiency.
- Collaborate with architecture team to create and maintain standards for the overall architectural vision that emphasizes a reuse strategy.
- Establish standards and best practices within the workflow & case management space and within the Pega framework.
- Develop, implement, maintain and monitor internal controls and governance for case management workflow.
- Understand the Pega guardrails and promote process designs and best practices that keep teams within those guardrails.
- Govern the overarching Pega support model and provide recommendations for continual improvement of the supporting infrastructure environments.
- Ensure usage of Agile methodologies and DevOps frameworkRoles and Responsibilities
Desired Candidate Profile
Perks and Benefits