The Job
- This role is very similar to a DevOps role, and you will own the Production, Test and Staging environments
- You will design and implement monitoring solutions using advanced tools like Grafana, Prometheus, AppDynamics, NewRelic, Splunk, Graylog, Cloudwatch etc.
- Execute technical operations including Monitoring, Automation, Network, Cloud, Security, Release Management, Reliability Engineering.
- Support the operational environment that provides the company client facing applications and meets the requirements of service availability and recoverability.
- Organize and facilitate outage event management activities including outage status communication, problem determination activities and root cause analysis.
- Capture and reporting of application availability metrics.
- Coordinating, planning and performing application deployments
- Development of automated application deployment scripts
- Work closely with Engineering Product teams to be aligned with Business
- Demonstrate Ownership and accountability
- Demonstrate leadership and drive the team to achieve goals
- Ability to work as a team and individually for troubleshooting/investigating problems
- Ability to coordinate with Infrastructure support teams and get things done
- Ready for onsite travel for knowledge transfer or related activities
Required Qualifications Skills
This is a critical service delivery role requiring experience with complex cloud hosting environments. Pitney Bowes product hosting solutions leverage multiple technologies in complex data center and cloud environments that support multi-tiered high-availability applications. The role requires a talented self-directed individual with a strong work ethic and the following skills:
Must-haves
- Graduate or Postgraduate (preferably in computer science or related course)
- 4-6 years relevant experience in Product/Application Support L2 level
- Excellent communication leadership skills
- Willing to work in a 24*5 profile with weekend on-call support
- Platforms Linux and Windows
- Extensive experience with Amazon Web Services (VPC, EC2, ECS, EKS, Elastic Beanstalk, Lambda, API Gateway, Cloudwatch, S3, Route53, AWS SFTP Family, Systems manager, CloudFormation or Terraform).
- Hands-on knowledge of managing, monitoring and troubleshooting in K8S environment along with understanding of tools such as Helm or Argo.
- Good understanding of Kafka, Redis, FTP/SFTP, Virtualization.
- Experience with monitoring tools such as AppDynamics, Splunk, Grafana, NewRelic and Prometheus
- Good experience working on technologies such as IIS, Jboss/WildFly.
- Extensive Knowledge of Scripting and automation (Any scripting language would be preferred Python, Shell, Powershell)
- Hands on knowledge of tools such as Azure Devops, Jenkins, Terraform/Ansible, GIT/BitBucket.
- Hands-on experience with MSSQL, MySQL and Mongo databases.
- Good networking skills (Load Balancers, Firewalls, Clusters, Route Tables, etc.)
Qualification work experience
- UG - B.Tech/B.E. OR PG M.S./M.Tech from REC or any other reputed institute
- 2-3 years experience in various AWS services
- 1+ year experience on Kubernetes
- 4+ years of experience in Application Support and deployments
Location:Maharashtra