Citizen
Full Time
Direct Hire
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 6th Aug 2022
As the Senior User Experience Designer, you re a vital member of the digital marketing team. You re skilled in the design of complex transactional web applications and marketing web sites. This is a fantastic opportunity to carry forward and extend the next-generation of pitneybowes.com marketing, account management and customer support experiences.
You re a UX professional who thrives in a creative, collaborative design practice that links the product development, marketing, and technology groups. You will drive the effective inclusion of voice of customer in early project definition; rapid iteration of design concepts; and the evaluation of proposed design solutions.
The User Experience Designer position is a remote position.
The UX Designer, Ecommerce combines insights from customer usage data, user experience best practices and design skills to produce low to high fidelity prototypes to improve and drive the sustainability and growth of Pitney Bowes eCommerce business.
The UX/UI Designer is the key contact and serves as a bridge between business stakeholders and our customers.
Responsibilities:
Stay current on emerging trends in user-centered methodologies, ecommerce best practices, accessibility, inclusive design and UI design patterns
Have a deep understanding of end-to-end iterative UX deliverables including personas, information architecture, user flows, journey maps, lo and hi-fi wireframes
Provide expert-level UI design and functional prototypes that are responsive and optimized for a wide range of screen sizes
Ability to deliver visual annotations and functional specifications for development handoff
Take part in UX research through usability testing, design thinking workshops and data analysis to find insights and constantly improve the user experience of the PB ecosystem
Think strategically and explore different design concepts around the implementation of features
Visualize concepts quickly and cleanly and clearly communicate design rationale to team members and stakeholders with persuasion and confidence
Work collaboratively with product, engineering, marketing, analytics, and other teams and synthesize feedback into meaningful experiences
Manage the cross-functional communication and expectation from inception to implementation while acting as an advocate for Pitney Bowes users customer
Requirements:
Background and education in Human-Computer Interaction, Interaction Design, Digital Web/Software Design, or related academic stream
8 + years in the industry working on the full life cycle of complex, transactional products with extensive mobile experience
Proficient technical knowledge of ecommerce technologies, User- Centered Design, Agile methodology and web development
Must possess a design portfolio that demonstrates tactical experience with user-centered design patterns and methodologies Knowledge, Skills and Attributes:
Passionate about the intersection of digital design and interactive technology, with a strong knowledge of ecommerce best practices
Comprehensive knowledge of WCAG and AODA accessibility standards
Good interaction chops, an eye for quality design and ability to think through product strategy
Experience with design and prototyping tools such as Figma, Sketch, Invision
Experience in building and maintaining design systems and component libraries
Experience coding in HTML, CSS and motion graphics is a plus
Experience with B2B transactional flows a plus