• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• Corp-Corp

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 10th Aug 2022

  Troubleshooting / Diagnosing / Resolving daily issues in Development / Testing and Production Environments

•             High Priority Production issue resolution

•             Engaging and liaising with other technology areas and line of businesses

•             Environment Break-Fix

•             Disaster Recovery / Sustained Resilience Co-ordination and Testing

•             Root Cause Analysis

•             Service Improvements based on re-occurring issues and RCAs

•             Working within a shift pattern to allow follow the sun support 24/7

•             Planning and implementing MQSeries / Kafka / TIBCO configuration changes

•             Planning and implementing maintenance activities: SSL certificate renewals, OS patching, MQ / TIBCO / Messaging products patching.

 

Qualifications:

 

•             Strong experience in a working in a middleware operational function

•             Detailed understanding of Messaging and how it functions in secure environments

•             Good problem & customer management, analytical, self-motivation, verbal and written communication skills and an ability to deliver in high pressure situations

 

Strong technical skills with proficiency in:

 

•             MQSeries / TIBCO / Kafka administration tasks

•             MQSeries / TIBCO / Kafka  problem determination

•             Unix / Windows System Administration

•             Java/Python development a plus

•             Must be able to work with and leverage skills from other teams in the organization

•             Experience working in a customer facing role and part of a geographically distributed team

•             Develop, test and debug automated tasks (Apps, Systems, Infrastructure)

•             Troubleshoot priority incidents, facilitate blameless post-mortems

•             Work as a bridge between Middleware Feature and Operation teams throughout the software and platform life cycle ensuring sustainable software releases

•             Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions

•             Build and drive adoption for greater self-healing and resiliency patterns

•             Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands

•             Participate in the 24x7 support coverage as needed

•             Participate with GTI Core Middleware Platform Datacenter migrations

•             Assist with the LOB Application migration running on GTI Core Middleware Platform

•             Ability to work with automated pave/repave platform provisioning as well as day to day operation automation

•             Understand the interplay of Application and Platforms to provide support with Middleware components