US Citizen
Green Card
EAD (OPT/CPT/GC/H4)
H1B Work Permit
Corp-Corp
Consulting/Contract
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 10th Aug 2022
Responsibilities
• Primary responsibility to provide bug fixes, issue resolution and sustenance activities for complex product / module deployments (SaaS / On-Prem / cloud or hybrid).
• Handle customer escalations by working with the customer and Customer Success team closely to resolve production issues.
• Participate in all phases of software development including design, implementation, testing, bug fixing & Support.
• Optimize software for performance and scalability.
• Collaborate with distributed and cross-functional teams to ensure successful reporting & delivery of the product fixes / releases / patches.
• Timely and thorough responses / updates on assigned tasks / issues. Update tracking tools and follow processes diligently to ensure quality delivery at individual / team level.
• Provide technical assistance in extended time slots or weekends as per critical business needs (on rotation basis only)
For Architect / Sr members-
• Review work accomplished by peers / team members. Assist & mentor junior or new team members
• Define best practices for team and help establishing standard processes to improvise individual / team performance.
* Job Description (For Indent creation) Persistent is building global sustenance team in partnership with a leader with products in Next-Gen SIEM & XDR space. As part of this team, you will work in cross functional environment and help Customer Success team to provide proper technical assistance / bug fixes to end customers as well as work closely with Product Engineering manager & team for long term roadmap and product sustenance.
Requirements
• Experience level & Role within engagement
o Lead/Architect : 15+ years
o Sr. Developer : 8 to 10 years
• BE in Computer Science or related disciplines.
• Experience building complex systems with high performance, scalability and reliability requirements.
• Experience with distributed data processing system
• Strong programming experience in Java and ability to learn Scala quickly
• Strong troubleshooting skills
• Self-motivated, result-oriented and strong analytical/problem-solving skills
• Excellent verbal and written communication skills.
Nice to Have
• Experience building data processing applications using HDFS and/or MongoDB
• Scala programming experience highly desirable