US Citizen
Green Card
EAD (OPT/CPT/GC/H4)
H1B Work Permit
Corp-Corp
Consulting/Contract
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 11th Aug 2022
The E2E Coordinator must have the ability to:
• Collect a Level of Effort from resources and provide estimates
• Develop Service Level Agreements and key metrics to meet deadlines and deliverables
• Cleanup the dashboard to provide more refined and accurate reporting
• Review the ticket intake process and build a plan towards consistency and accuracy
• Look into the possibility of creating bug tickets in the dashboard to avoid duplication of efforts
• Understand process workflows both cross functional and process specific
• Share User Stories and Test Cases for Review with the Program
• Gather Test User/Test Data/Account Creation Information
• Create Sign-Off and Exit Criteria and provide Program Team approvals
• Provide mock data, assets etc. for seamless testing
• Communicate with cross functional teams
• Update in-place processes, and train the Testing Team in the use of these processes
• Develop a plan of escalation when needed
Additional Advantages:
Knowledge of JIRA
Knowledge of Salesforce