• US Citizen

• Green Card

• Corp-Corp

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 12th Aug 2022

1. Skills required – Service Now SME, ability to gather requirements, configure, code and review. 

2. AppleCare, Helpline, AIPOStation

3. Responsibilities

Weekly Status reports

Detailed documentation on Design, documented in radar as per the guidelines

Analysis and Dev for requirements  

Documentation for Development and Integration Test 

Provide unit test cases for deployment 

Support for deployment and warrant support

Evidence of successful Technical Review with sign off by Apple Manager 

Detailed documentation of Test cases in radar

Transition to APS

Raise Hi tickets with Service Now support, follow up and co-ordinate resolution