You ll act as a technology leader and advisor for our clients, as well as a mentor for other team members.
Projects would include things such as infrastructure architecture, automation, and intelligent monitoring systems from the design phase through the implementation phase.
If you Love Your Data and want to Love Your Career this could be the job for you!
What will you be doing
Operate, maintain and administer solutions that contribute to the operational efficiency, availability and visibility of customer infrastructure.
Planning maintenance activity, design documentation and standard procedures
Provide Root Cause Analysis reports for outages/incidents (ITIL - Problem Management)
Observe and provide feedback on the current state of the client s infrastructure, and identify opportunities to improve resiliency, reduce the occurrence of incidents and automate repetitive administrative and operational tasks.
Contribute to, improve and maintain team documentation about client systems and infrastructure, procedures, policies and schedules.
Gather and document information about client environments through audit activities, and analyze the information to identify opportunities for improvement and application of best practices.
Work collaboratively with team mates to contribute to the continuous improvement of our working culture.
Act as a technology leader for clients, as well as drive client discussions on technology road maps.
Participate in an on-call rotation in an escalation capacity.
What do we need from you
Solid understanding of microservices architecture and container technologies (Kubernetes is a must, Docker, lxc etc)
Experience working with at least one major cloud provider. Preferably Google but AWS or Azure would suffice (including infrastructure as code deployment with Cloud Formation, Terraform, Opsworks etc)
Clear understanding of software development lifecycles and best practices from an infrastructure point of view
Understanding the end to end operations of a Business System vs components.
Comprehensive systems hardware and network troubleshooting experience
Common Linux distribution platform installation, configuration and performance tuning
TCP/IP networking, NIC bonding and network services configuration (DNS, NTP, DHCP, SMTP, etc.)
Operation and administration of virtual infrastructure, including experience with at least one hypervisor (VMware, Hyper-V, KVM, etc.)
Ability to describe IaaS, PaaS, SaaS, pros and cons of each, use cases for virtualization and cloud
Administration of web servers and supporting technologies, including network load balancers
Scripting and automation of administrative tasks using bash, python, ruby, go etc.
Experience with the design, development and deployment of at least one major configuration management framework (i.e. Puppet, Ansible, Chef, Salt)
System and application error investigation, troubleshooting of access/availability issues including deep multi system root cause analysis
Experience managing networking devices, such as switches and firewalls from a variety of vendors
Solid understanding of DevOps tools, processes, and culture
Exposure and operational experience with network monitoring systems (NMS)
Ability to pick up new technologies quickly
Ability to provide accurate work scheduling and task estimations for work delivery.