Partner in a team environment or be able to independently design, develop, code, test and debug new software or significant enhancements to existing Service Now software of moderate complexity.
Develop front end metrics, reporting, dashboards using Microsoft Power BI and/or ServiceNow Dashboards and Reports.
Apply principles, theories and concepts and use methodologies, tools, documentation processes and test procedures to complete projects related to moderately complex software.
Bachelor's degree in Computer Science, a related field or equivalent experience.
3+ years' Service Now Development experience required, including Business Rules, SLA Definitions, Dashboards, Reporting and customized metrics.
Knowledge of and/or the ability to provide or research and advise on the latest best practices and out of the box capabilities.
2+ years' Service Now Performance Analytics experience.