• Citizen

• Full Time

• Direct Hire

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 23rd Aug 2022

 Perform the duties of Level 3 Administration.
• Analyzes, logs, tracks and resolves software/hardware matters of significance pertaining to networking connectivity issues, printer, servers, and applications to meet business needs.
• Performs troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning. Recommends course of action and implements as approved.
• Upgrades system software and hardware components as required to meet business needs; coordinates backups. Ensures upgrades are occurring in accordance with established parameters.
• Coordinates the installation of client department specific applications and systems. Determines appropriate method for installing applications and systems; resolves matters of significance and implements corrective course of action as needed.
• Installs, tests, upgrades and configures system files and services to enhance performance.
• Utilizes standard corporate tools to record change and problem activities for tracking purposes.
• Responsible for driving technical service resolution and maintaining high levels of customer satisfaction through technical/functional support.
• Good experience with Windows 2003, 2008, 2016 Server, Exchange Server, Active Directory, Group Policies, Patch management, Log management, WSUS, SCOM, and VMWare.
• Maintaining server architecture security and creating system backups.
• Able to work on Knowledge acquisition and update the related documents.
• Plan and schedule Changes, Coordinating with different stakeholders.
• Troubleshooting AD, DNS, DHCP, DFS, GPO issues/errors and proactively taking appropriate corrective actions.
• Excellent knowledge of Virtualization technologies VMware & Hyper V & Xen.

Experience

[Basic Qualifications]
• At least 12 Years of experience in working as a Windows L3 Admin.
• Willing to work in Shifts.
• Good in technical troubleshooting and problem solving.
• Bachelors degree in Information Technology or Computer Science.

[Preferred Qualifications]
• Certification: MCP, MCSA, MCSE, Etc.
• Certification and Knowledge of ITIL Standards.