• Citizen

• Full Time

• Direct Hire

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 24th Aug 2022

KEY RESULT AREAS :

• New Customer Acquisition thro prospecting new clients

• Maintain / Manage & Grow Business from the assigned Key Accounts

• Build & maintain long term Relationship with the Key Decision Makers / CXOs in the allocated Key Accounts.

• Responsible for periodic achievement of the customer acquisition & revenue targets for the assigned Key Accounts.

• Keep a track of the clients business initiatives and future plans and analyze its impact on the business

• Identify the opportunities for the new products, services & applications & enhancing the existing infrastructure for additional revenues

• Ensure the timely collection of the payments and adherence to the payment collection / Outstanding systems and procedures as per company policies

• Collect the market intelligence data including environmental, customer & competitor information & initiatives and analyse the same to pre-empt its impact on the business

• Striking strategic alliances with synergistic partners like system integrators, consultants etc. in line with the defined guidelines

• Keep a track of the customers changing needs to facilitate the innovation & development of the new customer management processes & systems.

• Responsible for revenue generation from the set of corporate by cross selling and up selling

• Ensure customer satisfaction thro coordination with back end support functions viz., customer service, billing and other functions.

• Maximising Wallet Share form the existing key accounts .

Desired Candidate Profile

• Excellent presentation and communication skills

• Highly self driven ,self motivated and should possess a proactive approach towards the objectives

• Should demonstrate solution centric approach towards problems

• Ability to identify and manage relationships and decision making processes across complex organization spread across geographies

• Ability to manage customer issues, including those essential for ensuring a high level of customer satisfaction.