- Strong analytical and product management skills are required,
- Ability to understand and interpret customer business needs and translate them into the application and operational requirements.
- Excellent verbal and written communication skills
- Ability to interact professionally with a diverse group, of executives, managers, subject matter experts, and business users. As well as internal and external developers and the technical services team.
- Manage requirements traceability information and track requirements status throughout the project.
- Manage changes to requirements through effective use of change control processes and tools
- Manage changes to requirements through effective use of change control processes and tools
- Advanced knowledge and experience using Microsoft Office, specifically MS Excel, MS Word, MS PowerPoint, and Visio
- Advanced knowledge of the Quality Assurance process
- Excellent problem-solving skills and strong attention to detail
- Excellent Use Cases writing skills
Roles & Responsibilities:
- Requirements Management
- Requirements Elicitation
- Defines and documents customer business functions and processes.
- Consults with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
- Acts as a liaison between departmental end-users, technical analysts, information technology analysts, and consultants in the analysis, design, configuration, testing, and maintenance of systems.
- Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users
- Provides technical assistance in training, mentoring, and coaching professional and technical staff.
- Participates in user acceptance testing and testing of new system functionality
Generic Managerial Skills:
- Need to have excellent communication skills, and demonstrate excellent problem-solving and critical thinking skills.
- Able to plan/track tasks/activities.
- Agile experience is required.
- Excellent team player with strong communication, interpersonal, and presentation skills.
- Experience in working with multi-location and offshore teams.