• US Citizen

• Green Card

• Corp-Corp

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 29th Aug 2022

1

Business Analyst with Investment Banking

• Running workshops
• Managing stakeholders
• Requirements gathering with the client
• Documenting client requirements
• Providing guidance on the design of a solution
• Providing insight on customization and third party applications that should be incorporated in the solution
• Documenting the solution for client approval
• Solution playbacks
• Hands on configuration of the Salesforce platform
• Providing insight and requirements for the Development team
• User training
• Once the solution is developed, delivering the work to client for approval
• Have an understanding of the overall outcome of the project, whilst not being directly hands on themselves

*Extensive experience in a Functional Consulting role focused on SFDC Salesforce
*Experience in Solution design and delivery of SFDC Salesforce solutions
*Extensive experience of functional consulting for Salesforce technology solutions with a particular focus on Service Cloud
*Extensive experience in configuration of Salesforce Service Cloud
*Experience with core Salesforce functionality, processes and integrations to other Salesforce SFDC modules and solutions
*Experience with Customer Interaction Centre
*Experienced in executing and playing a lead role in technology projects
*Ability to gather and prioritize requirements and adapt to shifting priorities
*Ability to lead client facing meetings including work shops, demos, and requirements gathering
*Understanding of Agile methodologies, especially prioritization and management of flexible scope
*Excellent communication skills (written, verbal and visual)