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Post :- 21st Sep 2022
seeking SFDC business analyst with at least 3 years of experience to be placed at client location in Illinois. Extensive SalesForce experience/background is a MUST have. AGILE environment experience is a must have. The Salesforce Business Analyst will play a key role on Salesforce projects delivering enterprise cloud technology solutions to support these efforts. Client use Sales Cloud, Service Cloud, Marketing Cloud, Communities and B2B Commerce Cloud. This position will focus on Sales Cloud initially but will have an opportunity to work in other clouds as projects are initiated. Responsibilities: • Work with Business, Technical and IT Subject Matter Experts to document business and functional requirements • In conjunction with the technical team, define solutions within the Salesforce platform to meet project objectives while following Salesforce best practices • Configure Salesforce to implement business solutions per business requirements • Communicate with project managers, business units, and developers to ensure effective collaboration throughout all phases of development, testing and deployment • Write use cases, test cases, conduct functional and end-to-end testing, and facilitate User Acceptance Testing sessions • Take accountability for quality of deliverables, provide status on development effort, and deliver on time • Assist the Support Team with escalated issues arising from support of internal and customer-facing Salesforce environments Technical Skills • Proficient with MS Office Suite: Word, Visio, Excel, and PowerPoint • Salesforce Business Analyst and configuration experience with Sales Cloud, Marketing Cloud, B2B Commerce, Service Cloud and/or Partner Communities Experience and Qualifications • Highly detail oriented, accurate, and organized • Strong analytical and problem-solving skills • Proven ability to handle complexity • Proven ability to succeed in a cross-functional environment • Excellent written and oral communication skills • Experience in an Agile development environment • Strong customer service orientation; enjoys people and creates raving fans • Education requirement: BS in Computer Science and 3 years experience, or 6 years applicable experience with a BS in another technical field