• US Citizen

• Green Card

• Corp-Corp

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 22nd Sep 2022

The Design Research engineer will be part of a team of researchers who will be assigned to various functions including: quantitative research and data analytics, journey analysis, heuristic reviews, usability studies and surveys. The core of their job function will rely on advanced skills in behavioral analysis research techniques with a working knowledge of data science.

Functions and Duties Include:

•             Conduct ended to end customer observational research campaign, category and product based shopping scenarios, customer pilots, Session Replay review, usability tests with customers using live features and prototypes

•             Utilize 3rd Party data sources Monetate and Qualtrics

•             Provide customer research share outs to Product Teams

•             Provide Continuous analysis and audits on all platforms Apps and Website and monitor dashboards

•             Collaborates closely with the UX / Design team by establishing the leanest method to validate assumptions.  These methods may include; but are not limited to, validation through rapid prototyping and A/B testing. This function includes coordinating the research, conducting experiments and communicating results for the strategic recommendations

•             Applies VOC & Behavior Data Analysis based on input from Adv. Analytics

Qualifications:

•             Experience: 5+ years’ in User Experience Research and Data Analysis using qualitative tools such as Google Analytics, Session Cam, Contentsquare, Coremetrics or similar.

•             Extensive experience in advocating for the observed customer experience and bringing the customer to the forefront of design solutions

•             Design Research and/or Interactive agency experience preferred

•             Candidates must be able to show proven experience and understanding current and emerging methods for design research and the externalization of consumer patterns

•             Experience in media or retail industry preferred

•             Relationships within technology and digital media industry

•             Proven ability to work cross-functionally in a multi-function and globally based organization

•             Extensive experience in design thinking methods and the design of experiments

•             Must be comfortable with public speaking as they will be sharing their work in team meetings.