US Citizen
Green Card
Corp-Corp
Consulting/Contract
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 24th Sep 2022
The Role will be involved in health care applications Sysadmin & Break-fix, Minor Enhancements and Interface support.
* Application Health check-up for all services, transfers, process and system level health check includes CPU, disk, thread, ports, process etc.
* Environment management: which includes production, staging and framework environment should always be up and running.
* Code migration at application level which can required on need basis.
* Taking requirement for new business flow and build per questionnaire
* Business flow or Interface development on InterSystems Ensemble
* Resolve moderate to complex (P1, P2 and P3) incidents and problems effectively and in a timely manner.
* Application Downtime support where application need to bring down/up for some upgrades.
* Patching and version upgrades, patching can be part of quarterly or monthly upgrades, security patches at product level or platform level.
* Coordination with other operation team, application and vendors.
* Break fix which can be part of incident and long term solution.
* Minor enhancement at product level where requirement can be part of any fix or request.
* Enhancement may be required to increase product performance, scalability, monitoring ability.
* Providing 24X7 production support and available for escalations.
* Open for weekend oncall support.
* Responsible for performing root cause analysis and long term fixes.
* Recommend and review of backup and data recovery plan.
* Usage of AWR and ADDM, translate this and suggest the improvement based on this.
* Responsible for providing trend analysis to management team to enable them to make informed decision.
* Work in a cross cultural team and communicate effectively, work cohesively.
* Flexible to work in shifts (including night shift) and taking up on call is mandatory.
* Required experience in InterSystems Ensemble.
* Expert in Data Integration engines such as:
* InterSystems Ensemble /HealthConnect
* Experience working with HL7 v2, HL7 v3, HIPAA transactions sets
* Good experience and knowledge of SOAP, SSL certificates, Java key stores and encryption
* Good experience and knowledge of message/file transfer protocols: TCP/IP, FTP, SFTP, PGP (Public key/Private key)
* Extensive experience in Unix commands and Shell scripting, Perl.
* Minimum 2+ years of experience in application/product administration role.
* Experience in Healthcare domain.
* Experience with Database and PL/SQL, Datacentre understanding must.
* Oracle/SQL knowledge
* Java/PERL knowledge
* Total 3 to 9 years of experience
* Experience with ITIL based processes – Incident, Problem and Change Management.
* Minimum 2 year of experience for healthcare client and integration tools.
* Excellent communication and conversation skills (Verbal and Written).
* Team player who is able to coordinate and collaborate with all levels and roles within the organization while simultaneously navigating through a matrixed environment.
* Good working knowledge of MS OFFICE (Including MS Project and Visio).
* Able to handle unforeseen situations.
* Can drive HCL’s value and its methodology business requirements.
* Build and nurture positive working relationship with customers with the intention to exceed their Expectations.