This position requires technical and analytical skills with a focus on maintaining and continuously enhancing operational enterprise environments.
- Manage and maintain the infrastructure of complex software systems in support of the FEP Bridge Tenant Plans.
- Work with various members of the team to provide systems engineering support to setup and establish business to business connectivity for a new tenant plan
- Work closely with external client technology teams to review new technical requests and build a work effort plan to fulfill them.
- Provide basic technical support for tenant plans for Infrastructure, Server, and Connectivity issues that can impact testing and production processing of EDI Claims.
- Manage architectural buildouts of new test environments and maintain changes to existing ones on demand to meet customer demands.
- Document and maintain all b2b connections between the company's product and client plans.
- Document system monitoring design, implementation, as well as SOP’s for various technical areas in FEP TOS.
- Assist project managers, development managers, and plan consultants to define the scope and requirement for technologies that interface with tenant plans, such as: MQ, SFTP, WebService API calls, Microsoft Federations, Secure Email Federation.