Bachelor’s degree or the equivalent qualifications or experience
Someone who can learn the eco system and platforms, this role is to support an Operational perspective for applications, Service Now, AEM, AWS and Scrum Methodology, JIRA, Confluence, and story boarding is preferred.
A confident communicator with both Subject Matter Experts (SME’s) and Senior Management
Team orientated and motivated, with the ability to work autonomously
Able to manage project deliverables and handle multiple stakeholders
Facilitates engagement with internal and external stakeholders, ensuring strategic alignment, clear understanding of project goals and focus on delivering meaningful outcomes
May include management responsibility of project consultants located on-shore and off-shore
Ability to effectively communicate and influence key stakeholders to support proposed strategies, process improvements and operational decisions
Resourcefulness and ability to devise creative solutions to problems
Experience testing and mapping various business processes and protocols
Familiarity with industry technology systems to gather data and problem solve