- Business Analyst experience with very strong configuration experience
- Provide Salesforce custom software/system development consulting services in Salesforce projects at the client location
- Well versed with Data masking scenarios for sandbox systems.
- In Depth understanding of all business scenarios achievable from out of the box Sales Cloud, Service Cloud, Community Cloud products.
- Participate in solution development, implementation and supporting Salesforce projects at customer sites
- Contribute to the detailed design and technology selection, providing inputs from their expertise, such as technology alignment and fit, best practices, and feasibility.
- Design and develop components of the solution following standards and best practices.
- Research and share information towards detailed technical decisions within the team, to ensure a technically sound and feasible solution.
- Solve new and familiar problems without introducing regressions.
- Compose and contribute to the set of artifacts needed to communicate technical information for both the current team and future maintenance work.
- Deliver quality code to meet project timeline estimations
- Maintain high levels of customer satisfaction
- Perform other duties when designated from time to time
- Supports testing cycles (UAT, regression, system) and/or Training/Training Materials.
Required Qualifications
To Be Successful In This Role
- Working knowledge and at least 6- 8 years direct experience with Salesforce CRM
- Basic Experience with Salesforce Apex, SFDC Lightning development using Visual Force Pages, Components, Web Services.
- Expertise in Administrative tasks like maintaining User roles and security, Page Layouts, Workflows, Reports, Dashboards, Tasks and Events
- Experience working across various SFDC implementations covering sales cloud, service cloud, marketing cloud, SF Analytics, and app-exchange applications
- Understanding of data structures and understanding of data migration
- General understanding of the full application lifecycle from inception through maintenance
- Strong problem solving skills
- Excellent writing and verbal communication skills
- Ability to work independently or in a team environment at various times