• US Citizen

• Green Card

• Corp-Corp

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 11th Oct 2022

Experience in Salesforce Marketing/Health cloud is must and critical

Salesforce experience is a must and a minimum of 3 years project or support engagement with it.

Project Planning and Execution:        

Supports and provides technical expertise on programs and projects as assigned.

Supports product team through detailed design, product support, analysis, and reporting.  

Participates in agile process, including participating in scrum meetings May document issues, action items, user requirements, or deliverables from meetings      

Accomplishes all work within established methodologies and standards.Requirements Definition and Analysis:

Collects and researches specific client requirements for projects, identifies requirements, gathers workflow data and basic system and reporting specifications, in collaboration with IT, Portfolio Managers, and functional Business analysts.        

Helps capture and maintain use cases, user stories, test plans, and test scripts.            

Develops, implements, and supports common business processes and tools.          

Recommends basic alternatives to address problems.

Assesses and manages risks to minimize impact to the overall operations and/or project. Application Support:        

Understands product features and roadmap. Provides 2nd and 3rd tier application support for assigned application(s).

Monitors reports as required to ensure proper functioning and completion of business operations.              

Researches and resolves technical and functional issues according to defined prioritization/severity scheme, in collaboration with IT and the vendors as needed.

Configures application for high complexity business requirements.

Modifies, and reviews solutions, tools, and systems.

Helps maintain system configuration, e.g., creation of new codes and changes to existing codes.

Conducts data load and conversation activities.

Supports releases and system upgrades.

Coordinates with vendors for enhancements.            

Influences clients and gains commitment to changes required.