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Corp-Corp
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W2-Permanent
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W2-Contract
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Permanent Direct Hire
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Consulting/Contract
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UG :- - Not Required
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PG :- - Not Required
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No of position :- ( 1 )
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Post :- 18th Nov 2022
- Minimum 8 + Years’ experience working on Production application Support in VB,.NET and MS SQL
- Excellent knowledge in managing customer and their stakeholders
- Strong technology background, solid understanding of the ITSM process (Incident, Problem Management, change management).
- Drive P3 call with SME’s and Engineers and provide status update to the Customer Management
- Provide technical advice to the team during production issue and track it until closure
- Track and progress the potential issues, Setup lower environment, Ensure Lower environment are ready for troubleshoot the issues
- Hands on experience in VB, .Net and MS SQL based application support.
- Hands on experience in VB Application to find error and data issues.
- Exposure to job schedule, monitoring tools like AutoSys
- Good hands-on experience with SQL, Stored procedures, Triggers, Functions (MSSQL)
- Basic idea about oracle WebLogic, Tomcat webserver, IIS, etc.
- Identify the issue and follow with Client Team and team to get the issue/Task/Service request/escalation resolved.
- Work with team to complete impact assessment of the changes deployed in production environment.
- Work closely with infrastructure team, business operation and development team for issue resolution
- Strong troubleshooting and problem-solving skills.
- Experience Leading Major Incidents
- Willing to work in shift and On-Call support