Citizen
Full Time
Direct Hire
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 30th Nov 2022
Consistently demonstrate core NUKG values: attitude aptitude and ownership. O Provide process support for the day to day service and administration of Health and Welfare plans using Standard Operating Procedures (SOPs). Execute and track assigned client deliverables using SOPs according to the client specific processing calendar and keep process tracking tool up to date on a daily basis.
Execute as per key metrics communicated for compliance Work under generalized direction within established processes and practices to ensure accuracy and timeliness. Identify and escalate concerns to be analyzed and resolved to prevent reoccurring issues improve quality and reduce ongoing case volume. Collaborate with and support team members in processing client related tasks in a timely manner.
Ability to recognize the breakdown in the processing and escalate to the stakeholders in a timely manner. Maintain a basic understanding of the platform generated reports for assigned clients. Consistently enhance knowledge skills and abilities through training and coaching. Develop review and maintain standard operating procedures for assigned clients on an ongoing basis. Responsibilities
Education + Experience