- Operates as the point of contact for assigned clients
- Develops and maintains long-term relationships with accounts
- Makes sure clients receive requested products and services in a timely fashion
- Communicates client needs and demands to employer company
- Forecasts and tracks client account metrics
- Manage projects within client relationships, working to carry out client goals while meeting company goals
- Identifies opportunities to grow business with existing clients
- Coordinate with staff members working on the same account to ensure consistent service
- Collaborates with sales team to reach prospective clients
- Service multiple clients concurrently, often meeting deadlines
- Keep records of client transactions
- Create weekly/monthly analysis for strategic discussion with the clients
Desired Candidate Profile:
- Ability to Communicate Client Needs with Staff.
- Talent for Influencing Client Management.
- Ability to Manage Multiple Projects and Relationships Simultaneously.
- Should possess Negotiation Skills, Listening Skills, Communication Skills Presentation Skills Time Management Skills.
- Should be prepared to work extended hours to meet peak demands