• Citizen

• Full Time

• Direct Hire

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 15th Dec 2022

• Monitor physical web servers for uptime and loading
• Monitor server performance
• Keep a check on the violators (Determine patterns first and suggest appropriate counter-steps)
• Install new servers (software level)
• Create a monitoring system for subparts (FTP, LiteSpeed, Bitninja, CloudLinux OS, MySQL, R1Soft)
• Ask specific inquiries to clients to rapidly determine the source of the issue
• Assist our Customer Success agents in analyzing and advising clients on service issues
• To resolve the issue, communicate with clients using several modalities such as phone, email, or live chat
• Send unsolved issues to the appropriate internal teams in a systematic manner
• Ability to organize and manage multiple open issues at the same time
• Using available technologies, work on optimization and automation tasks across several projects (Ansible)

Skills Required

• Good knowledge and experience with Windows server
• Experience with Plesk
• Experience with critical web systems like IIS, ASP.NET, NodeJS, Tomcat, MailEnable
• Experience with (CMS) such as WordPress, Magento, and Codeigniter
• Should have an understanding of how network technologies work (IPv4, IPv6, BGP, routing, bridging, proxies, firewalls)
• Should be able to understand and read email RFC, HTTP, DNS
• Should be able to understand and write scripts in Python, PHP, Bash, or other programming languages
• Excellent English communication skills (both written and spoken)
• A constant learner who is not scared to take on new challenges