• Citizen

• Full Time

• Direct Hire

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 15th Dec 2022

• Monitor load and uptime of physical web servers
• Monitor service performance
• Analyze abuse patterns and suggest countermeasures
• Deploy new servers (software level)
• Identify and combat unusual DDoS attacks
• Develop supervision for subparts including FTP, Litespeed, Bitninja, CloudLinux OS, MySQL, R1Soft
• Ask precise questions to customers for a quick understanding of the root problem
• Assist our Customer Success specialists to examine service problems from the client-side and suggest them
• Communicate with clients through different modes like email and live chat to resolve the issues
• Systematically send unresolved issues to the suitable internal teams
• Manage multiple open issues at a time
• Touch on optimization and automation tasks on multiple projects with tools available (Ansible)

Skills Required

• Good experience with Linux and OS variants
• Experience with Plesk, cPanel, and DirectAdmin
• Must have experience with critical web servers (Nginx, LiteSpeed, Apache, NodeJS, Tomcat)
• Experience with Content Management Systems (CMS) like WordPress, Codeigniter, Magento
• Must know how network technologies work (IPv4, IPv6, BGP, routing, bridging, proxies, firewalls)
• Must understand and write scripts in PHP, Python, Bash, or other programming languages
• Excellent command of English communication skills (written and verbal)
• An individual who is always willing to learn new things and is ready to take on new challenges