Required Skills

Analytical Telesales CRM SOC HTML SME

Work Authorization

  • Citizen

Preferred Employment

  • Full Time

Employment Type

  • Direct Hire

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 22nd Dec 2022

JOB DETAIL

Asking questions to engage customers and keep the conversation going for onboarding.

Listening to the customers needs to generate repeat sales.

Gathering and documenting customer information, payment methods, purchases, and feedback and testimonials on products.

Keeping up to date on all new product releases and sharing about them with the users

Addressing the concerns and grievances of the users on the platform Meeting sales quotas and goals. Should be comfortable to do multiple calls in a day. Good in sales conversions and target oriented

Make target Outbound calls as per the leads received from support teams (Marketing, Admin-support).

Requirements communication skills (Verbal and written). (Fluency in English and Hindi) Telesales and Ed tech background will be recommended.

Creative thinking skills.

The patience and ability to engage customers in conversation.

Good sales ability.

Working knowledge of relevant computer software. Excellent interpersonal and problem solving skills. The ability to handle rejection and stress in soliciting customers. Team player and leader Sales Management through CRM and other tools Organization and Analytical tools Telecommunications tools like Knowlarity Calendly, others

 

Other technical tools: Microsoft Office, Google Workspace, Zoom

Company Information