Roles and Responsibilities
Executive - International Voice Process
Work Location: Chennai
Experience: 0 to 1 years
Year of Passing: 2019 - 2022
Work Profile: International Voice Process
Shift: UK/US Shift Timings (6:30pm-3:30am)
Mode of interview: Direct interview
Saturday & Sunday Off
Cab facility provided
Work from Office only
Responsible Areas:
- Should handle US Healthcare providers/ Physicians/ Hospital's Accounts Receivable.
- To work closely with the team leader.
- Ensure that the deliverables to the client adhere to the quality standards.
- Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims.
- Calling the insurance carrier & Document the actions taken in claims billing summary notes.
- To review emails for any updates
- Identify issues and escalate the same to the immediate supervisor
- Update Production logs
- Strict adherence to the company policies and procedures.
Requirements
- Within a voice process role, you need to possess the following skills:
- Sound knowledge in Healthcare concept.
- Excellent Knowledge on Denial management.
- Should be proficient in calling the insurance companies.
- Ensure targeted collections are met on a daily / monthly basis.
- Meet the productivity targets of clients within the stipulated time.
- Ensure accurate and timely follow up on pending claims wherein required.
- Prepare and Maintain status reports.
Desired Candidate Profile
Perks and Benefits