Business analyst skills including but not limited to:
Demonstrates excellent listening, communication, and facilitation skills,
Excellent documentation skills,
Ability to write specifications,
Ability to communicate effectively between users and developers,
Ability to read and understand general software code, and
Process mapping
Ability to think critically and adapt quickly in a flexible and dynamic environment.
Proactive and inquisitive in approach to work.
Ability to derive appropriate conclusions and apply on-the-job experience.
Knowledge of Agile project management principles is preferred but not required.
Salesforce, insurance background, workers’ compensation claims, and project management skills are a plus
Work closely with the business partner to identify business requirements. Be a liaison between the business partners and the internal and external implementation Partners.
Understand business priorities and the relative importance of their projects. This analyst can identify multiple approaches to problem-solving and recommend the best-case solution.
Conduct thorough business process analysis to understand existing workflows and systems, document current processes and systems, create requirements for new processes, develop use cases, and manage requirement changes.