• US Citizen

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• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 22nd Jan 2023

•            6 years of enterprise system experience in configuring enterprise software, providing technical assistance, conducting system testing, and developing end user procedures. 

•            Experience building Customer oriented Dynamics applications.

•            Experience in mapping and documenting customer journeys.

•            Experience with Computer Telephony Integration (CTI)

•            Experience with creating dashboards and system views to make it easy for the Customers to navigate through the system.

•            Experience with importing and exporting data from/to MS Dynamics.

•            Experience with setting up Power Automate and MS Flows.

•            Experience in using Knowledge Base and smart assist functionalities available in Dynamics.

•            Experience with system configuration and deployments.

•            Experience in standard D365 Online development – forms, fields, views, dashboards, workflows, plugins, etc.

•            Experience in writing custom .NET code, plugin code etc. for high volume contact centers built on the Dynamics platform

•            Experience in developing and maintaining easy to use Dynamics Web Portal for customer self-service include the ability for capturing real time payments from customers.

•            Experience in developing and maintaining real time integration between CE and F&O via LogicApps

•            Experience in developing and maintaining SOAP and REST APIs to integrate with 3rd party SAS applications.

•            Experience with maintaining custom code in Azure DevOps

•            Experience in writing custom code, plugin code etc. built on the Dynamics platform

•            Experience in enhancing ChatBOT experiences available in the Azure platform for online customers.

•            Experience in enhancing Azure BOT framework to automate business processes.

•            Experience with enhancing out of the box functions related to General Ledger, Accounts Receivable and Credit and Collections modules and related business processes in F&O

Certifications / Education

•            Bachelor’s degree in information technology or closely related field.  Equivalent combination of education and/or experience may be accepted.

•            Microsoft certifications in specified technical areas are a plus, but not required