Partner with the Business Process Owner(s) and Process Excellence Team members to develop a deep end-to-end understanding of processes targeted for automation and outline the impacted processes and business requirements
Engage with cross-functional teams to develop business requirements documentation of the process to be automated in a manner that is understood by the business users and can be shared with RPA solution design and development teams
Works with RPA & Technical Team members to facilitate the planning and execution of RPA and other Automation projects
Work with Business Units to perform value analysis (ROI) for the processes
Coordinate with the business and the RPA team to identify and provide support for solution designs for production issues and enhancements
Identify scope, benefits, constraints, and risks for RPA automation initiatives, capture and document current state manual processes
Identify and document best practices for ongoing RPA adoption
Facilitate sessions with stakeholders to drive out requirements
Consider change management implications for implementation of new RPA processes
Deliver key business analysis artifacts, using best practices and tools, for the design, solution and execution of medium and large projects
Document and diagram the existing environment and data-flows
Gather non-functional requirements such as security, capacity performance and availability
Act as a liaison between business and technical resources
Recommend ‘to-be’ process map designs using Cross-functional flowcharts.
Define configuration specifications and business analysis requirements
Conduct Process diagnostics & opportunity identification
Define requirements, creating user stories (if Agile) or BRD or Disaggregation sheets (for RPA)
Help design, document and maintain system processes
Creating Business Case and ROI which can be submitted for review and approvals
Nice to have: Exposure to MS-Power Automate Platform.