US Citizen
H1B Work Permit
Corp-Corp
Contract to Hire
Consulting/Contract
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 22nd Feb 2023
TOP REQUIREMENTS (2+ years experience with the below skills required):
• Production support experience – 247 support, fast paced
• Cloud and AWS knowledge (such as Azure, S3 buckets, New Relic, Splunk, Cloud Watch)
• Ability to write basic Splunk queries and investigate application issues through Splunk logs preferred.
• Ability to demonstrate solid knowledge in at least one programming language and/or scripting language through work or educational background (Python, PowerShell, Unix shell, etc.) + ability to write basic SQL statements; solid knowledge of SFTP (secure file transfer protocol).
REQUIREMENTS:
• Requires 6+ years of relevant experience within a Production Support/Application Support technical environment; Solving technical issues related to applications, servers, and database connectivity.
• Ability to demonstrate solid knowledge in at least one programming language and/or scripting language through work or educational background (Python, PowerShell, Unix shell, etc.) + ability to write basic SQL statements; solid knowledge of SFTP (secure file transfer protocol).
• Requires working and conceptual knowledge of various technical domains (Windows, Unix, Scripting, AWS, Splunk).
• Shows ability to work independently, as well as in a team environment.
• Possesses strong interpersonal skills, as well as verbal and written communication skills.
• Basic knowledge of Automated Scheduler (e.g. Autosys) and batch support preferred.
• Ability to write basic Splunk queries and investigate application issues through Splunk logs preferred.
• Basic understanding of DNS and Load Balancer concepts preferred.
• Basic understanding of Disaster recovery preferred.
• ServiceNow is a plus.
RESPONSIBILITIES:
• Responsible for swiftly resolving disruptions to technology services to minimize user impacts and maintain service levels.
• Evaluates and acts on the production readiness for technology solution implementations and application deployments.
• Analyzes performance trends and crafts action plans to address potential impacts prior to impacts occurring.
• Demonstrates root cause analysis skills for investigation of incidents impacting technology availability.
• 24x7 on-call rotation is required for this role, (including off-hour, weekend and holiday coverage) once every 7 weeks.
• Ensures incidents impacting technology availability are resolved within policy standards.
• Accountable for your own work and effective coordination of process and information with others.
• Works independently within guidelines and policies for ongoing work; may receive general mentoring on new assignments.
• Proactively helps team members and makes suggestions to improve practices.
• Proactively looks for automation opportunities .
• Help shape new technology standards with bringing on new fresh ideas.
Other Notes from the hiring manager: