• US Citizen

• Green Card

• H1B Work Permit

• Corp-Corp

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 1st Mar 2023

• Work with business and end-users to gather, understand, and define business requirements

• Partner with key stakeholders to identify how business requirements can be delivered to ensure improved user experiences and reduced cost and time impacts

• Develop user stories, and to-be process flows to support the design and development of Salesforce solutions for our end-users

• Work collaboratively with team members to design a solution that will meet business requirements and fulfill user stories

• Complete the configuration for user stories within Salesforce, AppExchange products, or other Cloud-based technologies

• Collaborate with developers to test and verify that solutions will meet the business requirements

• Participate in key meetings with stakeholders, including requirement sessions, system demos, user acceptance testing, and end-user training

• Conduct feasibility studies of applications and system solutions

• Provide expert advice on application solutions

• Produce functional, technical, and system design documentation

• Provide expert support to key stakeholders in managing system and process changes

• Create test scenarios for applications and enhancements, ensuring functional requirements are met

• Utilize and champion agile techniques to deliver on competing requirements

Requirements:

• Experience using Salesforce

• Hands-on experience configuring Salesforce, including workflows, validation rules, and security controls

• Proven ability to leverage analytical and problem-solving skills in a fast-paced environment

• Detail-oriented individual with the ability to quickly ramp up on new business needs, and technologies

• Must have excellent presentation, communication (written and verbal) skills, and interpersonal skills

• Ability to juggle and prioritize multiple tasks within a collaborative team environment

• Demonstrates flexibility and willingness to do what it takes to get the job done

• Drive and desire to learn and grow both technical and functional skill sets

• Proficient in Microsoft Word, Excel, PowerPoint, Jira, Smartsheet, and Visio

• Bachelor's degree or equivalent required

Preferred Experience and Skills:

• Experience soliciting, gathering, and analyzing user input and requirements

• Experience documenting user stories and creating to-be process flow diagrams

• Experience collaborating with business stakeholders

• Experience in a Salesforce implementation or other Cloud-based technologies through the full Software Development Lifecycle (SDLC)

• Salesforce Admin Certification or other CRM Cloud-based Certification (must have)