• US Citizen

• H1B Work Permit

• Corp-Corp

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 2nd Mar 2023

Job Title/Role

  Service Now Admin Support Analyst

Mandatory Skills

 ServiceNow Admin and development experience

Client Interview Needed for Selection (yes / No)

 No

Detailed JD (Pl share the Detailed Description, 1 liner JD will not work)

4 to 8 yrs of relevant experience with ServiceNow

Certified Service Now Administrator and Implementation Specialist.

Strong experience in working on the ITIL, ITSM Processes configuration like Incident and Problem Management, Change Management, Notifications, Knowledge Management.

ServiceNow implementation experience including incident, problem, change, CMDB, discovery, and asset management

Strong Experience on ServiceNow ITOM and SecOps modules.

Hands on experience in creating the custom Applications, Modules in Service Now.

Extensive experience on Business Rules, Data Dictionary, UI Actions, UI Policies, Client Scripts and Validations Scripts.

Experience in configuring the SLAs for various ITIL processes as per the client requirements.

Experience in Service Now environment migration using Update Sets & Import Sets. 

Experience in creating reports in Service Now and schedule the report generation in Service Now.

Experience with Service Now Orchestration.

Experience in cloning between various environments in Service Now. Experience in Service Now Administration and Production support.