US Citizen
H1B Work Permit
Corp-Corp
Contract to Hire
Consulting/Contract
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 10th Mar 2023
Experiences Required for This Role
Project Planning & Management – At least 5 years of experience and use cases with the following:
• Facilitate regularly recurring scrum-of-scrums
• Coach teams and stakeholders in lean/agile practices and mindset
• Coordinate interdependencies across project teams
• Obtain and provide visibility into progress and impediments, escalating where appropriate
• Ensure cross-team alignment to program goals with clear and consistent communication
• Defining project scope and schedule across various digital projects
• Focusing on regular and timely delivery of value and ensuring sprints are completed on-time
• Organizing and leading project status and working meetings
• Ability to write and review detailed documentation (requirements documents, weekly/monthly reports, meeting notes, etc.)
• Communicating plan deviations
• Provide feedback on team resourcing to improve efficiency and reduce bottlenecks
• Championing ongoing process improvement initiatives
Risk/Issue Management & Mitigation – At least 5 years of experience and use cases with the following:
• Identifying and mitigating plans
• Resolving issues to keep the project moving
• Proactively avoiding risks
• Ensuring the team meets required policies
• Making recommendations for continuous improvement
Product Manager Support – At least 5 years of experience and use cases with the following:
• Supporting the Product Manager in managing expectations for project deliverables
• Managing stakeholder communications
• Helping to implement an effective system of project governance
Team Management & Team Building – At least 5 years of experience and use cases with the following:
• Assisting in team development while holding teams accountable for their commitments
• Assigning tasks to individuals and balancing the workload across teams
• Leveraging organizational resources to improve team and individual capacity for project work
• Ensuring team members are fully engaged in the project, making a meaningful contribution, and encouraging a sustainable pace
• Motivating team members
Digital Platforms, Tools and Discipline – At least 3 years of experience and use cases with the following:
• Working with enterprise scale digital platforms specializing in at least 3: omni-channel service delivery, web content management, customer relationship management, identity, and data integration
• Establishing continuous improvement/delivery pipeline to continually improve products post-launch based on customer research and feedback
• Leading documentation and communication throughout the product lifecycle for both technical processes and cross-functional teams affected by new change
• Usage of productivity, communication, and analysis tools to manage iterative delivery, such as JIRA/Confluence, Google Analytics, Git Repository, Microsoft Teams, Microsoft Office (Word, PowerPoint, Excel)
• Experience establishing QA practices utilizing tools such as Xray is desired.
Knowledge, Skills, and Ability
Project Management
• Extensive experience with Jira and Confluence is required
• Experience with Advanced Roadmaps and Work Otter is preferred
• Experience as an Agile Coach is required
• Developing and supporting modern, agile product and project management processes
• Establishing the project environment necessary to operate as a high performing cross-functional team in partnership with stakeholders
• Building and clearly communicating the vision, strategy, roadmap, and resources required for delivery
• Scoping, prioritization, and translation of technical and design tasks into delivery plans
• Government-specific task management is preferred
• Data-driven decision-making
Performance in Complex Situations
• Communication and collaboration with state-wide partners
• Clearing challenges for team members
• Comfort in blazing a path through an ambiguous work environment
• Judgement fitting to the ever-changing environment
• Ability to juggle multiple project workstreams
Service Design Team Building
• Supporting teammates’ skills and behaviors development and delivery
• A balance between strong domain expertise and flexibility
• Prioritization, organization, and triage in an independent environment
• Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment
• Ability to maintain strict confidentiality
• Judgement in dealing effectively and diplomatically with all levels of government staff
Preferred Skills & Qualifications
Other Desirable Skills
• 3 years of user-centered design
• 3 years of user research and analytics
• 5 years of management/supervisory experience
• 5 years of customer relationship management platforms such as Salesforce
• 5 years of web content management platforms such as Sitecore