Should have working knowledge in Service Now in Development for at least 3-4 years
Experience in Catalog development in Service Portal
Hands on experience in designing and develooing various intergrations with Service Now
Knowledge of REST API and SOAP API
More than 3 years of experience in Java scripting.
Should have been involved in at least one project/application rollout and transition/support and platform upgrade
Ability to perform configurations and customizations of Service-Now applications, e,g. Service Catalog, Incident, Facilities, Security, CMDB and Change
Development and working experience on Service now plugins and Customizations
Good-to-Have
Communicating with clients and gathering the requirements
Coordinate with offshore team for the deliverables
Managing UAT, Test, Training and Production instances for ServiceNow
Implementing ServiceNow changes
Process Governance and Reporting
Training & Self Development Activities
Lead Service Catalog Development teams in a very Agile Customer environment