Required Skills

Time management Social media Customer service Research Management

Work Authorization

  • Citizen

Preferred Employment

  • Full Time

Employment Type

  • Direct Hire

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 29th Mar 2023

JOB DETAIL

Your responsibilities

  • Engage with online community and respond to comments and requests in a timely manner
  • Liaise with clients directly during the day
  • Relay community feedback to relevant internal stakeholders
  • Devise and implement community communication initiatives
  • Work with your relevant Social Media Managers to stay up-to-date on account happenings

Your profile

  • Excellent written communication in English, and ability to write in line with brand personality
  • Experience with Facebook, Instagram, LinkedIn, Twitter, and YouTube is essential
  • Customer-centric attitude and service orientated nature
  • At least one year of experience in written customer service
  • Superb time management skills
  • Ability and proactiveness to do desktop research to propose responses and update FAQ sheet
  • Able to provide support during unexpected crisis and when brand has to manage issues

Company Information