- Must have at least 3-5 years of experience in using Angular
- Strong web development experience
- Experience with supporting enterprise production software systems with goals of maintaining uptime, performance, and customer satisfaction.
- Experience building REST service knowledge desired.
- Experience with CSS frameworks like bootstrap, HTML, etc.
- Must have strong technical analysis, ability to perform operational troubleshooting by transversing multilayered systems and determining root cause analysis throughout the ecosystem.
- Ability to work in a collaborative technical and business team environment on a fast-paced dynamic product.
- Ability to collaborate across teams and management levels to coordinate escalation and resolution of major service issues.
- Ability to provide regular status reports to management and business partners on application status and other metrics regarding critical outages until resolution.
- Ability to develop and support applications in line with business requirements, using Agile or Waterfall methodologies as needed.
- Ability to interact with infrastructure, change / release management, QA, and application teams.
- Ability to design and develop solutions to fix identified problems and reported defects.
Scope of Work:
The contractor will be working with the Department of Human Services Child Support Application and will provide the following services:
- Work with the tech debt team on implementing the solutions outlined by OIT.
- Apply secure programming techniques using OIT technical standards and best practices.
- Coordinate activities and communications with various operations, development, and business teams to efficiently resolve urgent production incidents.
- Perform regular health checks and analysis on production platforms looking for potential problems before they trigger business-impacting issues.
- Develop solutions to provide enterprise platform metrics, alarms, and monitoring tools to aid in observing and maximizing platform and business efficiency.
- Generate and track tickets for production trouble incidents, scheduled, and unscheduled change requests
- Provide leadership and direction for rapid resolution of business-impacting issues affecting production systems supporting 24x7 global operations (to include weekends and holidays).
- Coordinate update releases and other system changes, contribute to the implementation of break/fix solutions, performing unit testing, configuration management, source code control, and update documentation and configuration information related to changes as needed throughout the life cycle.