5+ years hands-on experience with large scale Tableau server deployment, configuration, administration, maintenance and production support on various platforms preferably on Linux and hybrid cloud.
Change management including software, hardware upgrades, patches, etc.
Proficient with public cloud platforms like AWS or GCP. Experience in installing and configuring Tableau cluster with HA setup on various platforms including hybrid cloud.
In-depth understanding of authentication and authorization aspects of BI tools in addition to setting up federated SSO (SAML) for user access.
Strong programming skills in Unix shell, Perl/Python and Java with focus on automating the process of deployments, patching, upgrades and migration.
Exposure on various database management systems preferably Snowflake, Oracle, Postgres along with advanced advanced query skills
Demonstrate strong understanding of the intersection between analytics and engineering with proactive approach on reusable solutions to improve efficiency and time to insight
Server admin experience with other BI platforms like Business Objects/ThoughtSpot is highly preferred to enable cross functioning and holistic approach to solutions even beyond Tableau.
Develop and document standards/best practices for development and administration of the Tableau platform.
Strong analytical and communication skills. Should be highly motivated and ability to learn quick
Responsibilities:
Create and manage multiple non-prod and production environments for BI Tools on hybrid cloud platforms
Engage in adoption of cloud platforms (AWS or GCP) by working with application teams to understand their requirements and recommending standard methodologies for network flows, security and high availability
Design and develop DevOps applications and tools for BI application deployment and management
Perform POCs to evaluate new features and develop strategy to deploy them without impacting user experience
Develop automation for patching, upgrades and DR with the focus on platform reliability and resiliency.
Perform platform engineering, release management, reliability engineering, infrastructure planning, health checks and alerting. Maintain SLAs through monitoring and tracking SLIs
Collaborate with product vendors to investigate, resolve and perform RCAs for any product related issues
Create guidelines/standards for development and business communities to optimize the performance and resource utilization of BI platforms. Periodically assist the users by resolving service requests related to platform issues
Work with many global teams and communicate effectively, both written and verbal, with technical and non-technical multi-functional teams
Balance development and support in a constantly evolving environment, utilizing sprint based agile model