An experienced professional with 5 or more years of prior experience demonstrating the following knowledge and skills:
- Experience with Salesforce flows, record types, page layouts, formulas, quick actions, Custom Apps, and Digital Experience management.
- Experience with objects, fields, relationships, and the impact of different design decisions. Ability to apply best practices.
- Experience with dashboards and reporting.
- Experience using data loader and vetting AppExchange products.
- Experience with user management including new user setup, user deactivation, roles, profiles, permission sets, sharing rules and other routine tasks.
- Critical thinking and problem solving around issues such as user access, declarative logic, business requests, sandbox management, and backup solutions.
- Comfortable engaging and escalating issues to Salesforce
- Knowledge of advanced concepts such as governor limits, data skew, and external integrations are a plus.
- Must be very organized, pro-active and self-directed.
- Must be self-starter and driven. Must Drive the work from requirements to implementation.
- Must have very strong abstract thinking and problem-solving skills.
- Must have very good verbal and written communication skills.
- Work on all phases of SDLC and create/maintain required technical documentation.
- Work with the Salesforce Architect to establish best practices.
- Work with management to supply input for key design and architecture decisions, as well as work estimation and resource planning.
- Provide guidance and training to team members.
- Certification:
- Salesforce.com Administrator or Salesforce Advanced Administrator
- Platform App Builder
- Trailhead badges or super badges
Additional Preferred Qualifications:
- MuleSoft
- API Management
- ETL knowledge