This position is located onsite and requires a background check. If selected, you will be responsible for supporting the Project Management Office (PMO) and the Project Manager in effectively facilitating the execution of projects that may be in various phases and stages within the Systems Development Life Cycle (SDLC). This will include initiation, planning, execution, monitoring and controlling, and closing of projects. At times, you may be assigning and supervising the work of others. The ideal candidate should be able to work under minimal supervision, with latitude for the use of initiative and independent judgment. The roles and responsibilities for this position may also include, but not be limited to the following:
- Coordinating and analyzing user requirements, procedures, and problems to automate or improve existing systems.
- Coordinating and analyzing computer system capabilities, workflow, and scheduling limitations.
- Facilitating meetings and discussions with internal and external stakeholders to document statements of work, project charters, business and functional requirements, procedures and workflows, user stories, acceptance criteria, test plans, and risk assessment plans for all assigned projects in accordance with project schedules
- Developing project schedules with resources, reviewing with internal and external stakeholders and managing the schedules to ensure projects remain within scope, timeline, and budget.
- Providing weekly status reports and updated project schedules to the project manager(s).
- Regularly reviewing the risk log with internal stakeholders and external vendors to effectively quantify and manage and identify projects risks and difficulties in accordance with the strategies documented and update the risk log with new risks or changes and designing strategies to mitigate or avoid them.
- Consulting on the analysis of an application, troubleshooting system problems, and implementing solutions.
- Escalating issues to project manager(s).
- Developing the design and review of test cases; processes change requests; and managing a project’s scope, acceptance, installation, and deployment.
- Conducting stage gate reviews at end of each major phase of the project(s),
- Ensuring that decisions, signoffs and approvals are documented.
- Assessing go/no-go decisions, and ensuring lessons learned or retrospectives are conducted at the end of each phase.
- Finding true points of task/project failures and determine what could have been done differently.
- Provides reports to project manager.
- Coordinating the service request life cycle through customer related service requests, business requirements coordination, technical specifications and related artifacts review, and monitoring system integration and user acceptance testing prior to implementation.
- Working closely with the project Quality Assurance (QA) function to ensure comprehensive and cohesive plans and documents are in place for sprint validation, triage processes, regression testing, acceptance approval, migration stability, and production support.
- Ensuring detailed User Acceptance Testing (UAT) plans are in place for all projects.
- Ensuring that user stories and acceptance criteria for all approved requirements have been documented, reviewed by the Subject Matter Experts (SMEs), and approved by the business divisions.
- Ensuring QA tasks and processes are well defined to include the Texas Comptroller of Public Accounts (CPA), as applicable, smoke, regression, integration testing, and defect management.
- Escalating issues to management with solid facts for the situation as well as several options (with pros and cons) to correct the situation/s as well as recommended options.
- Supporting the workflow processes for change management, facilitates discussions among cross functional teams of internal and external stakeholders (including supporting vendors) and ensuring integrated testing is executed where required.
- Ensuring change requests for new or added requirements comply with the Client’s Change Advisory Board (CAB) and/or the Client AIMS CAB governance procedures, and the required documentation is provided in a timely manner for CAB Administration.
- Facilitating business process workarounds for functions that are postponed or descoped and ensure these are well documented and accepted by the divisions impacted.
- Working closely with the Business Service Division (BSD) and relevant business divisions/vendors to ensure all financial transactions are tested and meet CPA requirements.
- Ensuring all required integration points with external service vendors and other state agencies is part of the project plan and timely communication with these service providers as well as scheduled testing is in place.
Minimum Qualifications:
- 5 yrs. of work experience work experience in business and/or system analysis work.
- Graduation from an accredited four-year college or university with major coursework in any of the following:
- Business administration
- Computer science
- Management information systems
- Any other related field.
- Must be willing to undergo and pass a background check.
- Must be willing and able to travel up to 10% of day travel or occasional overnight travel.
Preferred Qualifications:
- 5+ yrs. in a Business Analyst or Advanced System Administrator Position
- 5+ yrs. of work experience in a Process Workflow Analytics
- 2+ yrs. of work experience eliciting requirements
- 2+ yrs. of work experience with User Acceptance Testing (UAT) and Implementation
- Lean Six Sigma Green Belt Certification