- Evaluation of business and technical requirements.
- Establishing and enforcing technical best practices.
- Actively participate in the design, development, and deployment of MuleSoft applications
- Work closely with Architects and SME’s to design and implement MuleSoft solutions
- Provide technical assistance to MuleSoft customers and partners
- Debug, troubleshoot and resolve MuleSoft application issues
- Handle customer escalations and provide timely resolution
- Perform performance tuning of MuleSoft applications
- Prepare technical documentation for MuleSoft applications
- Be part of Spring ceremonies, and aid in overall efficiency improvement.
- Identification and pro-active management of risk areas.
- Commitment to seeing an issue through to complete resolution.
- Serving as an active contributor to the practice knowledge and resource base
- Mentor, educate, and enrich technical and non-technical resources and partner colleagues.
- Building relationships with business partners, internal and external
- Contributing to growth of Optum’s Professional Services team.
Required Skills/Experience:
- Bachelors degree in Computer Science or related field
- 3+ years of experience in Java development
- 1+ year of experience in MuleSoft development
- Strong experience in SOA, REST and web services
- Experience in Mule ESB, Anypoint Studio, API Management and CloudHub
- Good understanding of SOA and integration patterns
- Knowledge in setting up CI/CD automation using Jenkins/Git Actions and Branching model design
- Experience integrating Salesforce with external systems using connectors, SOAP/REST API using different integration patterns.
- Architectural experience within Salesforce.
- Consultative mindset and actions.
- Operated in an Agile/Scrum environment supporting Customer facing Product.
- Very proficient in object-oriented design and using design patterns
- Proactive in identifying and resolving tech debt
- Strong Communication skills
Desired Skills/Experience:
- Healthcare / Call Center knowledgeable beneficial
- Experience in MuleSoft and Salesforce Service Cloud features Preferred
- Experience in UI Automation tools (ex: Selinium, Saucelabs, AccelQetc)