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Corp-Corp
W2-Permanent
W2-Contract
Contract to Hire
Consulting/Contract
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 14th Sep 2023
Should be experienced in IBM Datastage • Should have SQL experience • Should have Autosys experience • Should have Unix,Oracle, Snowflake experience • Should have Good knowledge on Cloud concepts. • Should be Experienced in Waterfall & Agile • Should be having Working experience/knowledge of JIRA • Experience in hybrid agile project execution methodologies. • The support person should have some exposure with various support processes like incident tracking, SR tracking etc. • In case of any production issue, the support person should raise an incident and work with the concerned team. • Should also be able to provide some comments for performance improvement. • Should have experience in documentation activities. • All the known errors should be documented in team portal. All the steps for trouble shooting also should be documented. • If needed, Should be able to do some small enhancement activities also. • Should attend daily customer calls, regarding the batch process. Should be able to update the customer on the SLA and various issues faced on the batch process. • Should be able to work with other dependant teams as well for any issue resolution. • Should be aware of the escalation process and escalation matrix followed in the client organization.