Required Skills

customer calls

Work Authorization

  • US Citizen

  • Green Card

  • EAD (OPT/CPT/GC/H4)

  • H1B Work Permit

Preferred Employment

  • Corp-Corp

  • W2-Permanent

  • W2-Contract

  • Contract to Hire

Employment Type

  • Consulting/Contract

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 14th Sep 2023

JOB DETAIL

• Should be experienced in IBM Datastage

• Should have SQL experience

• Should have Autosys experience

• Should have Unix,Oracle, Snowflake experience

• Should have Good knowledge on Cloud concepts.

• Should be Experienced in Waterfall & Agile

• Should be having Working experience/knowledge of JIRA

• Experience in hybrid agile project execution methodologies.

• The support person should have some exposure with various support processes like incident tracking, SR tracking etc.

• In case of any production issue, the support person should raise an incident and work with the concerned team.

• Should also be able to provide some comments for performance improvement.

• Should have experience in documentation activities.

• All the known errors should be documented in team portal. All the steps for trouble shooting also should be documented.

• If needed, Should be able to do some small enhancement activities also.

• Should attend daily customer calls, regarding the batch process. Should be able to update the customer on the SLA and various issues faced on the batch process.

• Should be able to work with other dependant teams as well for any issue resolution.

• Should be aware of the escalation process and escalation matrix followed in the client organization.

 

Company Information