• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 16th Sep 2023

 Primary Function of this Position:

This position primary role is to work closely with the larger Customer Service / Field Service Organization Center of Excellence and with the internal IT Salesforce Architect to development and deploy new SFDC based solutions.

Roles and Responsibilities:

•                    Implement new and enhance existing functionality including articulating requirements and translating them to effective solutions on Salesforce.com and related applications which support the following stakeholders: Field Service, Service Contracts, Technical Support and Customer Support.  

•                    Engage with the existing SFDC Center of Excellence to represent projects and enhancements affects the Service Organization.

•                    Work with existing SFDC Architects to implement SFDC Service functionality.

•                    Interface on a day to day basis with other analysts, business users, super users and IT team members to support business operations and drive change management

•                    Perform configuration /system changes to meet business requirements as needed.

•                    Ensure proper level of testing and documentation is completed for all work.

•                    Lead cross-functional meetings as part of requirements gathering, driving projects or providing status updates on various projects